Compared to “The Register”, Samsung has spoken out and corrected the statements of the support staff on the Windows 10 problems. The previous reports on the topic gave the impression, as without exception, all devices affected by the update difficulties. Samsung continues to admit that Windows 10 does not run anywhere – but that does not apply to all older devices delivered with Windows 7 or Windows 8 (8.1).
Update from 3 June 2017
In fact, we could install Windows 10 on an even older Samsung notebook (X11 Carlin). After a RAM and SSD upgrade ran this even really fast. The device was at the time with Windows XP on the market brought. Even the card reader was ready for use right after the Windows 10 setup. In Windows 7 or 8.1, we often had to help.
Original message from 2 June 2017
Lesetipp: Windows 10 - solve hardware problems
Samsung continues to refer to its website to download any driver updates, if there are problems with Windows 10.
The Windows 10 release is almost a year ago and Samsung does not seem to get a smooth update on its laptops and all-in-one PCs, which originally came with Windows 7 or 8.1 on the market. A support staff responded to a problem-stricken user by e-mail saying, "Quite honestly, we do not recommend installing Windows 10 on any Samsung laptop or PC. We are still working with Microsoft on this issue. "
The operation of Windows 10 on corresponding Samsung devices failed at the driver support. The support staff who wrote the e-mail comes from the United Kingdom. He continued, "The drivers we offer on the site are still not compatible with the current version of Windows. In normal cases, we recommend that users stay with the previous version. We will issue a message if there are no more problems with Windows 10. "The support staff suggested that the driver problems can affect not only laptops and PCs but also monitors.
The said, problem-stricken user could not set up his WLAN chip of Broadcom in his Samsung laptop with the product name NP-R590 under Windows 10. Over the past 12 months, users have complained about completely unsuccessful installations of Windows 10. If users have done this at least, there are still problems with individual components in the system.
Lesetipp: Windows 10 or Windows 7? - Decision support
The e-mail from which we have translated is available on the website theregister.co.uk. The authors have asked Samsung for a statement, but the answer was only to hear that Microsoft and Samsung continue to work on the problems. Driver updates, so that owners of Samsung devices no longer have problems with Windows 10, so remain to be seen. Exciting will be to see if Samsung will make it before the end of the free update phase on Windows 10 on July 29th. Whether users are still fond of Windows 10, is on another sheet.
More information on the topic can be found here
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