The “Pokémon GO” updates 0.31.0 for Android and 1.1.0 for iOS provide for anger and problems – both for players and developers, and for developers, Niantic Labs and the platform operators Apple and Google. Because some players demand their money back after the most recent update for the smartphone game – and with success. It is about spending on digital goods within the app – commonly referred to as in-game purchases.
Smartphone rally
For example, changes to features such as "smoke", hiding footprints, or locking out map and location apps have helped change player experience - players on the US portal Reddit report on their arguments. The contribution is also a guide on how users can successfully redeem their money - at least at Apple. On Google it should be similar. According to the creator, there have been attempts to delete the topic. The persons responsible for this are unknown. However, it is obvious that they come from the ranks of developers or platform operators.
The user "ultraedlitedd", who is responsible for the Reddit topic, describes his procedure for a successful complaint as follows: First, he contacted the Apple support and selected the expenses he wanted to reimburse in the account. To this end, he reported a problem, which he described and dispatched as follows
Lesetipp: Pokémon GO Tips for more security
"The last update has changed Pokémon tracking features, there is no way to track Pokémon in the game or third-party sites, and my purchases have been the sole purpose of using these options." Such a problem description led to the success of the user. Within a few days he gets his money back, other possibilities are the live chat or a call with the support. If you want to know what the Pokémon GO update has for changes, read our separate message.
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